Public Ticket #1269713
problens with the instalation not all documents


  • esalou started the conversation


    Instalando el tema…

    No se ha podido descomprimir el paquete. El tema no tiene la hoja de estilos style.css.

    Fallo en la instalación del tema.

  •  1
    Philipp replied

    I am not a member of the support, just another user, but since you did not get a response yet:

    I think you have uploaded the whole zip-file. you need to unpack it and inside, there is (besides some other stuff) your template (also a zip-file) which you can upload. Hope this helps! Cheers, Phil

  •  89
    Erik replied

    Hi. As @Philipp mentioned (thank you), you are installing an incorrect file. 

    A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix: